The data controller collecting the data described herein is the
Essentially Precise Group (hereinafter referred to as “Essentially
Precise”). Personal data collected by Essentially Precise may be transferred between
entities, where it is necessary to meet the purpose for which the visitor has submitted
the information. By submitting data on Essentially Precise’s website or through
the applications/API provided, the visitor is providing explicit consent for the
transmission of data collected on the website for the fulfillment of their voluntary
We collect only personally identifiable information that is specifically and voluntarily
provided by visitors to Essentially Precise’s website. Essentially Precise receives
limited identifiable information, such as name, title, company address, email address,
and telephone and fax numbers, from website visitors. Typically, identifying information
is collected to:
- Register for certain services
- Improve our marketing and promotional efforts, by enabling statistical analysis
of site and product usage
- Deliver information to you, such as administrative notices and news
- Deliver account balance updates
- Answer your requests and queries
It is Essentially Precise’s policy to limit the information collected to only the
minimum information required to complete a visitor’s request. In any instance where
non-mandatory information is sought, the website visitor will be notified of this
at the point of collection.
When a visitor makes a purchase online we will collect order information and a customer’s
credit card information, where applicable, in order to facilitate delivery and payment
for the product and/or services. Visitor’s credit card information will only be
collected and stored by our third party payment gateway service provider.
Visitors are also able to send email and/or requests through the site. Their messages
will contain the user’s screen name and email address, as well as any additional
information the user may wish to include in the message. Because we use the website
as a tool to provide customer service and product support, a visit to the website
may also result in the user sending personal information to an individual within
Use of data
A user may choose to provide personal information in the following examples:
- Download publications
- Register for Essentially Precise’s online products and/or services
- Contact us for further information
- Create an account for sending SMS
Information attained by the site is used only for the intended purpose stated at
the time that the information is collected. This data is not shared with other entities
in the group for secondary or unrelated purposes, or shared with a third party,
unless otherwise disclosed at the point of collection or in this policy. If there
is an instance where such information may be shared, the visitor will be asked for
Cookies and log files
Cookies may be used on some pages of our site. “Cookies” are small text files placed
on your hard drive that assist us in providing a more customized website experience.
For example, a cookie can be used to store registration information in an area of
the site so that a user does not need to re-enter it on subsequent visits to that
websites easier for visitors and to facilitate efficient registration procedures.
Site statistics are compiled by Essentially Precise and used for statistical reporting
If you are concerned about cookies, most browsers permit individuals to decline
cookies. In most cases, a visitor may refuse a cookie and still fully navigate our
websites, however other functionality in the site may be impaired. After termination
of the visit to our site, you can always delete the cookie from your system if you
In order to properly manage our website we may anonymously log information on our
operational systems, and identify categories of visitors by items such as domains
and browser types. These statistics are reported in the aggregate to our webmasters.
This is to ensure that our website presents the best web experience for visitors
and is an effective information resource.
Disclosure of Personal Information
Essentially Precise websites do not collect or compile personally identifying information
for dissemination or sale to outside parties for consumer marketing purposes, or
host mailings on behalf of third parties. There may be situations where the law
requires us to disclose your personal information. It may also be necessary for
us to disclose or transfer your personal information to suppliers, affiliates or
agents in order to provide you with our services. Essentially Precise sometimes
use other companies to perform certain business-related functions, for example email
marketing, digital marketing technology, interactive campaign management etc. When
we employ another company to perform a function of this nature, we only provide
them with the information that they need to perform their specific function.
To the extent that that third party requires your information to enable Essentially
Precise to provide you with our services, or perform business-related functions
on our behalf, you hereby consent to Essentially Precise sharing your personal information
with such third parties.
For those users who make purchases at our website, we, through our third-party payment
processor, may collect IP address, browser version and other information about the
software and hardware resident on the computer used to make the purchase. This information
is passed on to and used by our third-party payment processor solely for purposes
of authentication and security. By making a purchase at our website you authorize
such collection and use.
Some of the information we receive is not retained. Contact information about visitors
(such as information generated though registration for access to areas on the site)
will be kept as long as the information is required to completely service the contact
request or until a user requests that we delete that information. Mailing list information,
discussion posts and email are kept for only the period of time considered reasonable
to facilitate the visitor’s requests.
Mobile numbers uploaded for sending SMS will be retained for a period of up to 6
months for providing reports to our customers. Essentially Precise will remove these
data at any time without any notification to the end user. It is the responsibility
of the user to take regular backup of the reports that are provided on our system.
Essentially Precise has implemented generally accepted standards of technology and
operational security in order to protect personally identifiable information from
loss, misuse, alteration or destruction. All Essentially Precise employees follow
a network-wide security policy. Only authorised Essentially Precise personnel are
provided access to personally identifiable information and these employees have
agreed to ensure confidentiality of this information. Essentially Precise’s policy
is to use secure socket layer technology for our customer’s administration area
in order to protect information submitted through web forms.
Essentially Precise reserves the right to modify or amend this Statement at any
time. The effective date will be displayed at the beginning of this statement. It
about any changes to it, so we encourage you to visit this page often.
Should you have any questions or enquiries regarding this policy, please feel free
to direct them to firstname.lastname@example.org