LET YOUR CUSTOMER COMMUNICATE BACK TO YOU
Two way SMS is the ideal solution to let your customers share or request for information even if they are not connected to internet. Precise 2 way SMS gateway will allow you to avail this service and connect to your existing account or directly link to your back end applications. Whether you are looking for a short code SMS service or a 2 way SMS gateway for more than 45 countries around the world, our platform will provide you the right solution for easy integration of this service to your existing platforms.Essentially Precise is also connected with short code service providers around the world to avail the short code SMS service where direct services are not available. This will give you advantage of connecting to one single platform for multiple locations.
USAGE OF2-WAY SMSAND FEATURES
- Internet of Things (IoT) integration
- Provide request-based services (rates, loyalty card details, etc)
- Product enquiry Service
- Run competitions/promotions
- CRM/ERP Integration
- Extension to call center
- Real time directory
- Remote access to systems and services
Benefits of 2 Way SMS
Customer engagement is the key to any successful business. Provide a platform, website and mobile application independent solution to your customer to communicate back to you or to get real time information on their phone. Precise Communications can provide short code SMS service (also known as 2 way SMS) where customers can send a short message to a specific number. These short code numbers are connected to the 2 Way SMS gateway which will communicate back to your system in real time.Using 2 way SMS service is the most economical way of integrating communication between your customer and back end processes. It can eliminate the need for a dedicated resource and at the same time provide faster response. Get feedback from your customers on the products/services they have availed and integrate these feedback to your system for further monitoring. Get potential customer information by asking them to send a short message stating their interest in your service/product. Data thus collected can be shared with the team to further follow up on the lead for conversions.
A Long number or Virtual Number is a normal mobile number allotted by operators that can be between 12 to 16 digits but are only used for receiving text messages. For more details, please check Long Number in our Solutions section.Click here to speak to one of our Sales representative.